AI Pet Superhero Maker
Find answers to common questions below, or reach out to us directly. We're happy to help.
FAQ
Each credit generates one AI superhero portrait of your pet. When you start a generation, you can choose to generate 1, 2, 4, or 8 images at once — each image uses one credit. New accounts receive 5 free credits on signup, no payment required.
No, credits never expire. Any credits you purchase or earn stay in your account indefinitely. Use them whenever you're ready — there's no time pressure or subscription required.
You can watch short rewarded video ads to earn up to 5 free credits per day. Tap the "Watch Ad" button on the Credits screen inside the app. Credits are added to your balance immediately after each ad.
If your AI generation fails for any reason, your credits are automatically refunded to your account. You should not lose credits for unsuccessful generations. If you believe credits were incorrectly deducted, please contact our support team.
Any pet! Superpets works best with dogs and cats, but you can use photos of birds, rabbits, hamsters, reptiles, horses, and more. For best results, use a clear, well-lit photo where your pet's face is fully visible.
After your portrait is generated, tap Save to download it to your camera roll, or tap Share to send it directly to Instagram, TikTok, WhatsApp, or any other app. You can also revisit past generations anytime from the History tab.
All your previous superhero portraits are saved in the History tab at the bottom of the app. Tap any card to view the full image, re-download, or share it again.
First, try closing and reopening the app — purchases sometimes take a moment to process. If credits still haven't appeared, tap Restore Purchases on the Credits screen. If the issue persists, please contact us at support@superpets.fun with your order confirmation and we'll resolve it promptly.
For iOS, refunds are handled directly by Apple. Visit reportaproblem.apple.com and sign in with your Apple ID to request a refund. For Android, visit the Google Play order history in the Play Store app. You can also reach out to us and we'll do our best to assist.
No. Your original pet photo is used only to generate the superhero portrait and is not stored permanently on our servers. Your generated images are saved securely so you can access them in your History tab.
To delete your account and all associated data, please email us at support@superpets.fun with the subject line "Account Deletion Request". We'll process your request within 7 business days.
Contact
Send us a message and we'll get back to you as soon as possible. Include your device model and a description of the issue for the fastest resolution.